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Artejano Spa & Salon Wear

Beautifully British
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Privacy Policy

Your privacy is important to us. This privacy statement describes the online information practices which we Artejano Spa & Salon Wear (‘we’, ‘our’) employ in relating to the information which you, our customers, (‘you’, ‘your’) provide when using the www.artejanossw.com site (‘Website’). By accessing and using the Website practices described in this Privacy Statement. All information provided by you will be treated securely and in accordance with the Data Protection Act 1998 (as amended).

The Information we collect

We collect personally identifiable information relating to you including name, address, phone number, e-mail address, credit/ debit card information (‘Personal Information’) in the following situations:

Information you provide:

When you contact us to obtain information relating to us or our services, communicate with us by phone, e-mail or otherwise, complete a questionnaire or competition entry form;

Information collected using ‘Cookies’:

Whenever you interact with the Website, we receive and store certain types of information using ‘cookies’. We describe how we use ‘cookies’ below.

Cookie

 Name  Purpose
To keep track of
shopping data

woocommerce_cart_hash
woocommerce_items_in_cart
wp_woocommerce_session_

The first two cookies contain information about the cart as a whole and helps WooCommerce know when the cart data changes. The final cookie (wp_woocommerce_session_) contains a unique code for each customer so that it knows where to find the cart data in the database for each customer. No personal information is stored within these cookies.
Google Analytics _utma
_utmb
_utmc
_utmz 
These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.
     

Information from other sources

We receive information from third parties we use in providing services to you from time to time (including delivery and address information from our carriers and account and credit history information from credit bureau and sources we use to process payments.

How we normally use the information about you

We will only use your Personal Information for the purpose(s) for which you provide it to us – including, for example, to:

  • respond to your enquiries;
  • handle orders, deliver items and process payments;
  • communicate with you about orders, products, services and promotional offers,
  • update our records;
  • prevent or detect fraud or abuses of our Website; and
  • enable third parties to carry out technical, logistical or other functions on our behalf.

Security

We employ security measures to prevent unauthorized access to information that we collect online. Our Payment Service Provider is Sage Pay (formerly Protx) – the largest independent payment service provider (PSP) in the UK and Ireland.

Sage Pay provides a secure payment gateway (Level 1 PCI DSS), processing payments for thousands of online businesses, including ours. It is Sage Pay’s utmost priority to ensure that transaction data is handled in a safe and secure way.

Sage Pay uses a range of secure methods such as fraud screening, I.P address blocking and 3D secure. Once on the Sage Pay systems, all sensitive data is secured using the same internationally recognised 256-bit encryption standards.

To verify this, when placing an order using the Website, a locked padlock will appear alongside the URL. Our security is guaranteed by the certificate provider, Trustwave. Please note that email correspondence with us is in free format text and cannot be encrypted. Accordingly please do not send any sensitive information such as credit card details or passwords via email.

‘Cookies’

A cookie is a text-only string of information that a website transfers to the cookie file of the browser on your computer’s hard disk so that the website can remember who you are. A cookie will typically contain the name of the domain from which the cookie has come, the ‘fetime’ of the cookie, and a value, usually a randomly generated unique number. When you visit our Website we send you a cookie. Cookies may be used in the following ways: To enable the personalisation features on our Website (which give you the ability to recall recently viewed pages and see information which you have input on line).To compile anonymous, aggregated statistics that allow us to understand how users use our Website and to help us improve the structure of our Website. We cannot identify you personally in this way.

Disabling / Enabling Cookies

You can accept or decline ‘cookies’ by modifying the setting in your browser. Please note that if you disable ‘cookies’ you may not be able to use all the features of our Website.

Revisions to this Privacy Statement

We reserve the right to revise this Privacy Statement or any part of it from time to time. Please review the Privacy Statement periodically for changes. Unless stated otherwise, our current Privacy Statement applies from time to time to all information that we have about you.

How to Contact us

If you have any questions or concerns about this Privacy Statement or how we use your Personal Information you may contact us by email at hello@artejano.co.uk. If at any time you decide that you no longer wish us to hold or use any of your Personal Information or wish to change the use to which your Personal Information can be put, please let us know by emailing us at hello@artejano.co.uk

Controller of Your Information

Information which you provide to us or we gather from the Website is controlled primarily by:

Artejano Spa & Salon Wear Ltd

Registered in England & Wales: 07766126

Registered office: 501 Delta Business Park, Great Western Way, Swindon Wiltshire. SN5 7XE

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